We sell 100% genuine products, each item is thoroughly quality checked before dispatch.
Hence, we do not offer returns or refunds on purchases.
Exchange is available only in case you receive a damaged or defective product.
To be eligible for an exchange, you must report the issue within 3 days of receiving the product, along with clear photos/videos as proof.
After verification, we will arrange for an exchange of the same item (subject to availability).
Products reported after the 3-day window will not be eligible for exchange.
